Privacy Policy

Effective Date: July 26, 2026
Contact: info@letterforafrica.org
Phone: +255 714 345 159 / +255 627 635 857
Address: P.O. Box 23100, Namanga Road, Sakina Street, Arusha, Tanzania
Website: https://letterforafrica.org

1. Introduction

Welcome to Letter for Africa (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our programmes, campaigns, events, and digital resources. By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information (provided directly by you)

  • Full name
  • Email address and phone number
  • Donation or payment details (if applicable)
  • Information submitted through contact forms, event registrations, or programme participation
  • Stories, feedback, or submissions (where voluntarily provided)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and interaction activity
  • Referral sources (e.g., social media or search engines)

C. Cookies and Similar Technologies

We use cookies to improve user experience and understand how our site is used. Please refer to our Cookies Policy for more details.

3. How We Use Your Information

We use the collected information to:

  • Provide access to our programmes, events, and resources
  • Communicate updates, announcements, and campaign information
  • Respond to inquiries, submissions, or feedback
  • Improve our content, website performance, and user experience
  • Process donations, registrations, or resource requests
  • Ensure security and prevent fraudulent or unauthorised activity

We do not sell or rent your personal data to third parties.

4. Who We Share Information With

We may share limited information with trusted third parties to help us operate effectively, such as:

  • Technology providers (e.g., website hosting, analytics tools, or email platforms)
  • Payment processors (for donations or purchases, if applicable)
  • Partners or collaborators involved in our programmes or campaigns
  • Regulatory bodies, when required by law or for compliance purposes

All such parties are required to handle your data securely and only for authorised purposes.

5. Data Protection & Security

We take data protection seriously. Your information is stored securely, and we implement appropriate safeguards to protect it from unauthorised access, disclosure, alteration, or destruction. Examples of our security practices include:

  • Use of secure (HTTPS) connections
  • Restricted access to sensitive information
  • Monitoring systems for unusual or suspicious activity

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure. Use of the website is at your own discretion.

6. Data Retention

We retain your information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Support our operations, engagement, or follow-up
  • Meet legal, financial, or reporting obligations

You may request deletion of your data at any time (see Section 8).

7. Children’s Privacy

Letter for Africa may engage with youth and community-oriented programmes and activities. We are committed to protecting the privacy of minors. Where personal data of individuals under 18 is collected, it is done with the consent of a parent or guardian, where applicable. Parents or guardians may request access, updates, or deletion of such data by contacting us at info@letterforafrica.org. We do not knowingly collect more information than necessary.

8. Your Rights

You have the right to:

  • Access a copy of your personal data
  • Request correction or deletion of your information
  • Withdraw consent for communications
  • Request clarification on how your data is being used

To make a request, please contact us at info@letterforafrica.org. We will respond within a reasonable timeframe.

9. Third-Party Links

Our website may include links to external platforms (e.g., YouTube, Google Drive, or social media). We are not responsible for the privacy practices or content of these third-party websites. Please review their policies before providing personal information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our operations. The updated version will be posted on this page with a revised “Effective Date.” Continued use of our website indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@letterforafrica.org
Phone: +255 714 345 159 / +255 627 635 857
Address: P.O. Box 23100, Namanga Road, Sakina Street, Arusha, Tanzania
Website: https://letterforafrica.org